Rob Prinzo Enterprise Software Implementation Author & Consultant

Project Leadership (Becoming an Interventionist) When diagnosing project issues it is important to step back from the situation and look objectively at the project as a whole. Often times, the people involved in the day to day project efforts become so engrossed with project status, metrics, and management concerns, that they overlook addressing the root cause of a problem. A ... Read More »

As seen by recent news and posts, training and change management continue to be the Achilles’ heel of enterprise software implementations. One cause of training and change management failure is that project teams routinely underestimate the technology skill sets of end users. Let’s face it, implementation team members are fairly tech savvy and often assume end users will pick up ... Read More »