Rob Prinzo Enterprise Software Implementation Author & Consultant

As 2010 comes to a close, there is more optimism in the air regarding 2011 and the prospects for an increase in technology spending and enterprise application projects. But are we ‘there’ yet? And what will ‘there’ look like when we arrive? If we look back over the past couple of years, the economy has all but halted spending on ... Read More »

As seen by recent news and posts, training and change management continue to be the Achilles’ heel of enterprise software implementations. One cause of training and change management failure is that project teams routinely underestimate the technology skill sets of end users. Let’s face it, implementation team members are fairly tech savvy and often assume end users will pick up ... Read More »