Last week I had the opportunity to appear on The Small Business Advocate Radio Show with Jim Blassingame to discuss how to assure project success. The Small Business Advocate® delivers valuable original information to help business owners and managers have the maximum opportunity to be successful. In my interview with Jim, we discussed the costs of IT failure and how ... Read More »
Despite the mantra of vanilla, customizing packaged software is an expectation of implementation. After all, it is ‘packaged’ software and designed to meet the majority of requirements across businesses functions or industries. According to the 2011 Panorama Consulting Group ERP Report, 15-percent of companies did not customize their ERP software with the remaining 85-percent choosing some level of customization: 37% ... Read More »
Top Management commitment is a perennial contributor to troubled projects. However, I have always questioned the wording of this issue as I could not understand how you could not be committed to major multi-million dollar project. After all, the executives are usually the people who initiate the project, are responsible for the funds invested in the project and ultimately the ... Read More »
In the summer of 2009, I began the process of writing a book. The purpose of the book was to document my experiences and methodologies for overseeing the implementations of complex business software applications. With not much more than a few ideas and limited time, the project sat in the back of my mind for the next several months as ... Read More »
