In the summer of 2009, I began the process of writing a book. The purpose of the book was to document my experiences and methodologies for overseeing the implementations of complex business software applications. With not much more than a few ideas and limited time, the project sat in the back of my mind for the next several months as I conducted research on topics and did a lot of thinking about what made my experiences and methodologies different.
What I concluded is that on the software implementation / project management level, there are no shortages of books, classes and experts. The tools and methodologies follow the industry standards for certification – which are comprehensive. What I found missing was two-fold: first there are no widely adopted standards for project quality assurance and second there are even less methodologies geared towards the human side or the psychology of software implementations.
Last February as I began writing, I formalized the project oversight processes that I have been using for the last 15 years into the project assurance methodology known as collaborative intervention. To describe the concepts of collaborative intervention, I wrote the book: “No Wishing Required: The Business Case for Project Assurance.” Unlike other books on similar topics, I wrote “No Wishing Required” as a story to describe the need for project assurance and the concepts of collaborative intervention using characters and situations that will be easily recognizable to anybody that has been part of a large software implementation project team.
Seven months later, “No Wishing Required” is now available in eBook format (Kindle, iPad, Barnes & Noble Nook, Sony Reader, etc) and will soon be available in paperback. With the publication of the book, I am starting this blog to supplement the topics introduced in the book and to continue the conversation on-line. In this first entry, I would also like to thank those who have assisted me in this journey: my always supportive family, Char Baxter (my editor and creative partner), Dion and James (my business partners at Anteo Group) and the countless people I have worked with a long the way. I appreciate your encouragement and support.
So as one journey ends, another one begins. I look forward to sharing this one with you.