• Collaborative Intervention

    Collaborative Intervention

    How to Identify, Assess and Intervene in Troubled Business Technology and Transformation Projects En...

  • Project Soup

    Project Soup

    Recipes for Managing to Success Project management is much like making a soup. And just as there are...

  • No Wishing Required

    No Wishing Required

    The Business Case for Project Assurance Project management and software implementation consultant Ro...

The Delicate Balance of Customizing Packaged Software


Despite the mantra of vanilla, customizing packaged software is an expectation of implementation. After all, it is ‘packaged’ software and designed to meet the majority of requirements across businesses functions or industries. According to the 2011 Panorama Consulting Group ERP Report, 15-percent of companies did not customize their ERP software with the remaining 85-percent choosing some level of customization: 37% ... Read More »

Top Management ‘Commitment’ versus ‘Engagement’


Top Management commitment is a perennial contributor to troubled projects. However, I have always questioned the wording of this issue as I could not understand how you could not be committed to major multi-million dollar project. After all, the executives are usually the people who initiate the project, are responsible for the funds invested in the project and ultimately the ... Read More »

The Main Ingredient for Getting Troubled Projects Back on Track


Project Leadership (Becoming an Interventionist) When diagnosing project issues it is important to step back from the situation and look objectively at the project as a whole. Often times, the people involved in the day to day project efforts become so engrossed with project status, metrics, and management concerns, that they overlook addressing the root cause of a problem. A ... Read More »

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